This position will be a part of the Student Financial Services team that will provide a cross-functional, student focused approach to service in a one-stop environment for Financial Aid and Student Accounts. This position will be the first level of student contact where personal interaction and problem solving begins. Major responsibilities include: process various transactions for students' financial records, advise and assist students with issues related to University policies and procedures, assists with scholarships and other financial aid projects for the Director of Financial Aid, and perform daily opening and closing cash procedures. Excellent customer service skills are required. AA degree and 3 years of customer service is required. Excellent verbal, written, and interpersonal skills are necessary. Must be a self-starter, have a high attention to detail and have the ability to perform under minimal supervision. St. Ambrose is an independent, comprehensive, and Catholic diocesan university firmly grounded in the liberal arts and is committed to fostering a respectful environment that recognizes and embraces diversity among all students, faculty, and staff. As an equal opportunity institution, St. Ambrose actively seeks applications from members of underrepresented groups. Position is open until filled. Please apply online at https://stambroseuniv.applicatlist.com and upload your cover letter, resume and contact information for three professional references. EOE